Personalised Products
Because our products are personalised and made specifically for you, we do not accept returns for:
Change of mind, Incorrect customer spelling or other ordering errors.
Faulty Or Damaged Products
If your order arrives damaged or faulty, please contact us within 14 days of delivery.
Please. Provide:
Order number
Photographs of damage
Description of issue
Resolution
Where appropriate we will replace the item or refund the item.
None of the above affects your statutory rights.